Cookies Policy

Last updated: January 2024

This policy explains what cookies are, how we use them on the Verdant Spire website, and how you can control your cookie preferences.

What Are Cookies?

Cookies are small text files that websites place on your device when you visit. They serve various purposes—from remembering your preferences to helping us understand how people use our site. Cookies cannot access other data on your device or install software.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation and secure access. The website cannot operate correctly without these cookies, so they cannot be disabled.

  • Session cookie: Maintains your browsing session across pages. Expires when you close your browser.
  • Cookie consent: Remembers your cookie preferences. Expires after 12 months.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This information helps us improve the site and identify popular content. Analytics data is aggregated and anonymised—we cannot identify individual users from this information.

  • _ga: Distinguishes unique visitors. Expires after 2 years.
  • _gid: Distinguishes unique visitors within a 24-hour period. Expires after 24 hours.
  • _gat: Limits data collection on high-traffic pages. Expires after 1 minute.

Marketing Cookies

Marketing cookies track visitors across websites to display relevant advertisements. We use these sparingly and only with your consent.

  • _fbp: Used by Facebook to deliver advertisements. Expires after 3 months.

Managing Your Cookie Preferences

You have control over which non-essential cookies we set:

Using Our Cookie Banner

When you first visit our website, a banner appears asking for your consent. You can:

  • Accept all cookies
  • Accept only essential cookies
  • Customise your preferences by category

You can change your preferences at any time by clicking "Cookie Settings" in the footer of any page.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

  • View what cookies are stored
  • Delete individual cookies or all cookies
  • Block cookies from specific sites
  • Block all cookies from being set
  • Set your browser to notify you when cookies are being set

Be aware that blocking all cookies may prevent some website features from working correctly.

Browser-Specific Instructions

For guidance on managing cookies in your browser:

  • Chrome: Settings > Privacy and Security > Cookies
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and Website Data
  • Edge: Settings > Privacy, Search and Services > Cookies

Third-Party Cookies

Some cookies on our site are set by third-party services we use. These services have their own privacy and cookie policies:

  • Google Analytics: Used for website analytics. See Google's privacy policy for details.
  • Facebook: Used for social media integration and advertising. See Facebook's cookie policy.

We do not control these third-party cookies. You can opt out of third-party tracking through their respective platforms or via opt-out tools like the Digital Advertising Alliance's WebChoices.

Do Not Track

Some browsers include a "Do Not Track" feature that signals to websites that you do not wish to be tracked. Our website responds to DNT signals by treating them as a request to use essential cookies only.

Updates to This Policy

We may update this policy to reflect changes in our practices or for legal reasons. The date at the top indicates when it was last revised. Significant changes will be highlighted when you next visit the site.

Questions

If you have questions about our use of cookies, contact us:

Verdant Spire Pet Care Ltd
47 Greenfield Lane
Riverside Business Park
Bristol, BS1 4QT
Email: [email protected]