Get in Touch

Whether you have questions about our services, want to arrange a facility tour, or are ready to book your pet's first visit, we'd love to hear from you.

Our Address

47 Greenfield Lane
Riverside Business Park
Bristol, BS1 4QT
United Kingdom

Email Us

[email protected]

For general enquiries and booking requests

Opening Hours

Monday to Friday: 7:30am - 6:30pm
Saturday: 8:00am - 5:00pm
Sunday: 9:00am - 4:00pm

Bank holidays: Reduced hours, please email to confirm

About Our Facility

Our purpose-built pet care centre sits within the Riverside Business Park, just off the A4 Portway. The facility spans 3,500 square feet indoors with an additional half-acre of secure outdoor space. We've designed the layout to minimise stress for visiting animals—separate entrances for dogs and cats, sound-dampened walls between areas, and plenty of natural light throughout.

Parking is available directly outside our entrance, making drop-offs and collections straightforward even with anxious pets or heavy supplies to carry.

Finding Us

Directions from major routes

From the M5

Exit at Junction 18 and follow the A4 Portway towards Bristol city centre. After approximately 2 miles, take the left turn into Riverside Business Park. We're the third building on the right, marked with our green signage.

By Public Transport

The number 24 bus stops directly outside Riverside Business Park. From Bristol Temple Meads station, buses run every 15 minutes during peak hours. The journey takes approximately 25 minutes.

Parking

Free parking is available in front of our building with spaces for up to 15 vehicles. Disabled parking bays are located nearest to the entrance. For larger vehicles or transport vans, please use the rear car park accessible via the service road.

Company Information

Official registration and business details

Registered Name

Verdant Spire Pet Care Ltd

Company Number

07823156

VAT Number

GB 198 7654 32

Licence Number

Bristol City Council: AWL-2018-00247

Common Questions

Quick answers before you get in touch

We aim to respond to all enquiries within one working day. During busy periods like school holidays, it may take slightly longer. If your matter is urgent, please mention this in your subject line and we'll prioritise accordingly.

Absolutely. We encourage potential clients to tour our facility before making any commitment. Tours are available weekday afternoons between 2pm and 4pm. Email us to arrange a convenient time, and feel free to bring your pet along to see how they respond to the environment.

For the fastest response, include your pet's species, breed, age, and any relevant health or behavioural notes. Let us know which service you're interested in and your preferred dates if booking. This allows us to confirm availability and provide an accurate quote in our first reply.

We try to accommodate last-minute requests where possible, though availability varies. For established clients whose pets we've already assessed, same-day booking is more feasible. New clients typically need at least a brief meet-and-greet before their first stay.

Yes. Our building has step-free access throughout, accessible toilets, and designated disabled parking close to the entrance. If you have specific accessibility requirements, let us know in advance and we'll ensure everything is prepared for your visit.

We Look Forward to Hearing From You

Send us an email with your questions or booking request. Our team is here to help you find the right care solution for your pet.